000			01111nam a22002777a 4500
999			_c533 _d533
003			OSt
005			20210519131821.0
008			120831b xxu||||| |||| 00| 0 eng d
020			_a0534558488
040			_cKrishna
082			_a158.39 EVA
100			_aEvans, David. R.
245	0	0	_aEssential interviewing : _ba programmed approach to effective communication / _cDavid R. Evans ... [et al.].
250			_a6th ed.
260			_aAustralia : _aBelmont, CA : _bThomson-Brooks/Cole, _c2004.
300			_axiv, 294 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. [289]) and index.
520			_aFrom building rapport to facilitating change in both cooperative and resistant clients, this book guides readers step by step through each component of the complex process of effective professional/client communication
650		0	_aInterviewing _xProgrammed instruction.
650		0	_aInterpersonal communication _xProgrammed instruction.
650		0	_aCommunication.
700	1		_aHearn, Margaret T.
700	1		_aUhlemann, Max R.
700	1		_aIvey, Allen E.
942			_2ddc _cBK