000			02255nam a22002537a 4500
003			OSt
005			20220726093503.0
008			220726b |||||||| |||| 00| 0 eng d
020			_a9780123848697
040			_cSonam
082	0	0	_a004.21 GOO
100	1		_aKuniavsky, Mike.
245	1	0	_aObserving the user experience : _ba practitioner's guide to user research / _cMike Kuniavsky, Elizabeth Goodman, Andrea Moed.
250			_a2nd ed.
260			_aAmsterdam : _bMorgan Kaufmann, _c2012.
300			_axiii, 585 p. : _c24 cm. _bill. ;
504			_aIncludes bibliographical references (p. 571-576) and index.
520			_aThe gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account. Explains how to create usable products that are still original, creative, and unique. A valuable resource for designers, developers, project managers-anyone in a position where their work comes in direct contact with the end user. Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively. Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users.
650		0	_aUser-centered system design.
650		0	_aObservation (Scientific method)
700	1		_aGoodman, Elizabeth.
700	1		_aMoed, Andrea.
942			_2ddc _cBK
999			_c15515 _d15515